How can we implement contextual guidance to enhance user experience on banking applications?

As online banking becomes increasingly complex, users often struggle with locating services, understanding features, and completing transactions. Contextual guidance can offer personalized support, making banking more intuitive and user-friendly.

The solution should analyze the following:

1. User Profile:

2. Contextual Guidance Features:

3. Technology Integration

4. Impact Metrics

Eligibility criteria: Tech providers

Expires on December 31, 2024

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