From telco to techco: Towards tomorrow’s telecom

As traditional telco models come under increasing pressure from compressing margins, heightened competition, shifting customer expectations and growing investment requirements, many of the world’s leading telcos are striving to reposition themselves as techcos — evolved telco companies that prioritize innovation, focus on customer experience and engage in continuous digital transformation.

The opportunities for leaders are significant. According to the recent KPMG global tech report, two-thirds of digital transformation leaders say they are enabling innovation, versus 46 percent of non-leaders.1  Yet the journey from telco to techco is complicated and requires vision, focus and a connected approach to delivering the transformation.

In this report, professionals from KPMG explain what a techco is and how organizations get there. They shine a spotlight on the key drivers of change and the challenges facing traditional telco models today. They unpack the key techco models emerging in the market and offer examples of real companies making the transformation. And they provide key insights and ideas to enable telco leaders to move their organizations from telco to techco.

KPMG professionals have deep experience helping telcos articulate, plan and execute their transformation objectives. We encourage you to contact your local KPMG firm to find out how we can help.

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