If you join Accenture Outsourcing Servicesyou can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture Outsourcing Services and enjoy an innovative environment where challenging and interesting work is part of daily life.
Accenture Outsourcing Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Accenture Outsourcing Servicesis made up of four groups: Client Operations, Project Based, Delivery Centers and BPO Businesses. Most of our people in Accenture Outsourcing Servicesare based long-term at a client location, an Accenture Delivery Center or, in some cases, an Accenture office.
Deploying their Analytics Capability program
Develop analytical offerings and assets
Executing process-level improvement projects as a part of their overall role
Helping to direct and collect data and conduct experiments for improvement projects
Do much of the legwork
Working with process owners to ensure project gains are held
Facilitating and sharing of best practices throughout the organization
Identify data issues
Propose changes to increase performance of KPI and SLA
Analyze, identify and propose new exceptions
Adjust analytics environment to execute potential improvements and analyze their impact
Escalate in case of detecting an issue or a risk while proposing solutions for them
Continuous interaction with the ASCS planning team
Propose to the Continuous Improvement Role points to discuss with the client in order to gather market intelligence